Return and Exchange Policy

· Return and Exchange are guaranteed rights for all our customers and apply to all products offered in our store .

· All products offered in our store are subject to the replacement and return policy in accordance with

the terms and conditions set forth in this page .

· Returns or exchanges are possible if the product is in the same condition as when it was purchased and

is in its original packaging .

· Exchange or return requests are approved within 3 business days .

· If the return or exchange request is approved, the representative will arrive at the customer's location

within 2-4 business days .

· Please send a message via WhatsApp to the number indicated on the shipping policy to request a return or

exchange, or contact us via the Contact Us page to request a return or exchange .

· Please take a photo of the product and send it along with the city, address, and order number to be

replaced with another product if the product is damaged, has a specific defect

or is not used as agreed .

· The customer will be refunded in full if the product delivered is completely different from the

product description on our website .

· We are not responsible for any expectations of product use by the customer that we did not mention on the product page on our website .

. If the product has no defects or damage, return shipping costs will be charged to the customer.